I've recently come across a problem where I needed to redirect to a new URL after completing a UI Action in the Service Portal. Let me show you what I did!

I know, I don’t recommend this method at all. But on occasion we all must do things we don’t like. I’ve seen this come up a few times in the community and decided to throw together a simple how to. Adding an iframe to the portal is easy. Below I walk you through creating a simple widget that allows you to set the URL of the iframe in the instance options.

Form annotations do not appear on forms when rendered in Service Portal. While you can use a solution like a field level Client Script, I do not find that to provide the look and feel I'm often looking for. Instead, you can embed a widget on the form to take the place of form annotations.

Over the past couple of years I've ran into several scenarios in which I've wanted to embed a portal page into the standard UI (UI16 specifically) for various reason. While typically this has been done with UI Pages, I kind of hate Jelly. So I'll generally take every approach I can to avoid this.