Service Portal, Widget Paige Service Portal, Widget Paige

Reusable iframe Widget

I know, I don’t recommend this method at all. But on occasion we all must do things we don’t like. I’ve seen this come up a few times in the community and decided to throw together a simple how to. Adding an iframe to the portal is easy. Below I walk you through creating a simple widget that allows you to set the URL of the iframe in the instance options.

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Upgrades Paige Upgrades Paige

Looking to learn about Paris?

With the Early Release of Paris available on PDIs now, there has been an influx of great information coming from the community. Below are some posts exploring the new features coming with Paris:

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Service Portal Paige Service Portal Paige

Add "Form Annotations" In Service Portal

Form annotations do not appear on forms when rendered in Service Portal. While you can use a solution like a field level Client Script, I do not find that to provide the look and feel I'm often looking for. Instead, you can embed a widget on the form to take the place of form annotations.

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Analytics Paige Analytics Paige

Metric Objects

When creating Metrics, there are a few methods that are used with little to no documentation (at least that I can find). This Script is in Metric Definitions to create and update Metric Instances

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Life Paige Life Paige

Working from home without going crazy

We are in a very unique and unprecedented position. With efforts to combat the COVID-19 disease, many companies in the US and all over the world are implementing policies to allow their employees to work from home to promote social distancing. I have been working from home for almost three years. I thought I'd share some of my tips and tricks to stay sane while working from home.

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Service Portal Paige Service Portal Paige

Embedding Portal Pages

Over the past couple of years I've ran into several scenarios in which I've wanted to embed a portal page into the standard UI (UI16 specifically) for various reason. While typically this has been done with UI Pages, I kind of hate Jelly. So I'll generally take every approach I can to avoid this.

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Community Paige Community Paige

Community!

When I first began working in ServiceNow in 2012, one of the things that drew me to the platform was the Community forums. There were (and still are!) an amazing resource. Like all things the community has evolved over the years, and it really took off for me when I found the Slack workspace.

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