Nia McCash Nia McCash

Script Macros

TIL: Script macros provide shortcuts for typing commonly used code. To insert macro text into a script field, enter the macro keyword followed by the Tab.

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Allyship, Guest Contributor Earl Duque Allyship, Guest Contributor Earl Duque

Revealing Privilege

Convincing men to be allies of women can oftentimes be frustrating. The talk of “privilege” itself can easily fall on deaf ears if the audience feels attacked. How do I demonstrate privilege while pushing for empathy at the same time?

For me, I let the experiences of those around me be my own.

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Nia McCash Nia McCash

K21/CreatorCon Playlists

Are you looking for a starter pack to add to your session library for Knowledge 21/CreatorCon? Want to earn badges 🏅 for some extra motivation?

Here are some playlists - with recommendations based on specific roles or interests - to fill out your session list.

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Service Catalog Builder: The Basics

Today we’ll delve into the basics of the Service Catalog Builder. ServiceNow attempted something similar with the Catalog Item Designer several years ago, but it was not widely adopted. It was a bit clunky to use, and offered less freedom than building out an item the old-fashioned way. The new builder is definitely an upgrade. So let’s explore this a bit together.

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